Shipping policy

Shipping Policy

Where do you ship?

We currently ship only within India.

Is there a shipping fee?

No, shipping is free on all orders.

How long does it take to dispatch my order?

Orders are dispatched within 7 business days of confirmation.

How long does delivery take?

Once dispatched, delivery typically takes 2-7 business days, depending on your location.

Which courier partners do you use?

We ship via Delhivery and Shiprocket.

Will I get tracking information?

Yes, we'll send you a tracking number once your order has been dispatched.

Are there any hidden shipping costs?

No. The price you see at checkout is final and inclusive of all taxes.

What if my delivery is delayed?

While we aim to meet the timelines above, factors like courier delays or your location may occasionally push delivery past this window. If your order is significantly delayed, reach out and we'll look into it.

Who do I contact about a shipping issue?

Write to us at contactus@solefry.com or call 022-40761134.

For returns, exchanges, or cancellations, please see our Returns and Exchanges policy.